Device Helper
Everyday tech questions in plain language. Follow clear steps—no promise that your computer or accounts will “fix themselves.”
For older adults & families
We’re building one friendly place for tech questions, human help when you need it, and everyday tools—clear words, big buttons, no jargon.
The web app is available for early try-outs. Join the list to hear when we open wider and what’s new.
Inside the product
Straight talk: Device Helper gives guided answers—not magic repairs. Remote Help is for someone you trust, live by phone or video.
Everyday tech questions in plain language. Follow clear steps—no promise that your computer or accounts will “fix themselves.”
Live human help from someone you invite. Helpers use a dedicated experience built for supporting you safely.
If a walkthrough file ships with this folder, it plays below. Otherwise you can still open the app above.
Three steps
Use the button from this page. You’ll land on search or your hub, depending on your account.
Device Helper, Remote Help, rides, shopping, health, money, passwords, scams, tutorials, calendar—all from one hub.
Read and tap slowly. Stuck? Remote Help and helper requests are there on purpose.
The toolbox
Same names you’ll see after sign-in—each card is a real area in the app.
Tip: Tap a card to read a fuller description.
Richer on-screen coaching may arrive later. On this page we only promise what’s already in the web app—honest marketing, same as before—just dressed up a bit.
Join the waitlist for launch news, or jump into the web app today—your choice.
This page is only for learning about the product. Privacy policy